If the owner of the file is a Dropbox Basic user, you can stream the first 15 minutes on or the Dropbox mobile app.It depends on what type of account the owner of the file has. If a video or audio file was shared with you, you may not be able to stream (or play) the entire video or audio file on. Why can’t I play a video or audio file in Dropbox? You can also open the audio or video file in an online application or an application on your computer right from . Or, download it to your computer by clicking the “ …” (ellipsis) next to the file on and clicking Download. If you’re on the Dropbox mobile app, single-tap the file and its preview page will open. For video or audio files you own, you can stream the first 4 hours of each file on or the Dropbox mobile app. Click the name of an audio or video file and its preview page will open.To play a video or audio file you’ve stored in Dropbox:
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